In IT Services we design, implement, support and maintain the IT infrastructure that supports the work that GCHQ does. We rely on our expert knowledge and partnerships across GCHQ, the IT industry and other agencies to help us deliver a world class service. In return, we offer individuals the opportunity to develop their careers in a unique and challenging environment.IT Services roles
As a GCHQ IT Services Infrastructure Engineer you will design, implement, support and maintain a complex and technologically advanced IT infrastructure. As well as working collaboratively with well-known vendors such as CISCO and JUNIPER.
Because our business is always evolving, we tackle ever more demanding customer requirements. This means we need high calibre engineers who can combine excellent technical skills with a constant desire to stay on top of technology to deliver a capable and reliable infrastructure.
In IT Service Management you will be involved in the implementation and management of quality IT capability to meet business demands and the pace of the mission, as well as providing a variety of services that enable different areas of GCHQ to work effectively together.
We have a diverse range of IT Service Management roles supporting the lifecycle of our infrastructure. These include First Line support, Problem Management and IT Availability as well as specialist areas such as the management of our Data Centres, Software and IT Accounts. Our IT Service Management professionals underpin our constantly evolving technical capabilities, providing exciting and fast-paced work.